1. Controller
Sunny Side of Life, S.L. (Sunny Homes), Ronda de Ponent, 13, E-07620 Llucmajor, Baleares, Mallorca, Spanien, email: [email protected], phone: +34 971 660 731, is responsible for the processing of personal data on this website.
This privacy policy explains what data we process via www.sunny-homes.com, why we process it and what rights you have.
2. Data processed when you use the website
2.1 Server and access logs
When the website is accessed, technically necessary connection data is processed. This may include IP address, date and time of access, requested URL, referrer, browser type, operating system and similar technical details. We process this information to deliver the website, analyse faults and keep the systems secure.
2.2 Contact and property enquiries
If you contact us through the contact form or a property enquiry, we process the information you submit. This usually includes your name, email address, phone number, type of interest, message, language and, where applicable, details of the requested property.
2.3 Technical preferences
If you manually change the website language, we store that preference locally in your browser so that the site can load in your preferred language on future visits.
3. Purposes and legal bases
- Website delivery, stability and security based on Art. 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of the website.
- Handling contact and property enquiries based on Art. 6(1)(b) GDPR or Art. 6(1)(f) GDPR, depending on whether the enquiry is already linked to a potential contract or is part of general communication.
- Internal notifications and CRM processing based on Art. 6(1)(f) GDPR. Our legitimate interest is the orderly processing of incoming enquiries and prospect data.
- Saving your language preference based on Art. 6(1)(f) GDPR to make the site easier to use.
4. Recipients and service providers
We use service providers to operate the website and process enquiries. These currently include:
- Cloudflare for DNS, security and edge delivery functions
- Microsoft Azure for hosting and server-side functions
- Propstack as CRM system for processing prospect and enquiry data
- email/SMTP providers for internal notifications about new website leads
If data is transferred outside the EEA, such transfers are based on the safeguards stated by the relevant provider, such as standard contractual clauses or other legally recognised mechanisms.
5. Retention periods
- Access and security logs are stored only as long as necessary for operation, troubleshooting and misuse prevention.
- Contact and prospect data is stored as long as required to process your enquiry, document the request and, where relevant, prepare or perform a contract.
- Your language preference remains stored in your browser until you delete or overwrite it.
6. Requirement to provide data
The information requested in mandatory form fields is required so that we can process your enquiry. Without it, we may be unable to respond or may only be able to respond in a limited way.
7. Automated decision-making
No automated decision-making within the meaning of Art. 22 GDPR takes place through this website.
8. Your rights
Subject to the statutory requirements, you have the right to access, rectify, erase, restrict processing, data portability and object to certain processing. Where processing is based on your consent, you may withdraw that consent with effect for the future.
To exercise your rights, simply contact us at [email protected]. You also have the right to lodge a complaint with a supervisory authority. In Spain this is in particular the Agencia Española de Protección de Datos (AEPD) (https://www.aepd.es).
9. Updates to this policy
We update this privacy policy whenever legal requirements, technical processes or the content of this website change materially.